Introducing Helpdesk + Water Quality Compliance & Equipment Certification
HealthySwim empowers you to enhance efficiency as your operations grow. We help improve your processes and systems, ensuring they remain compliant even as your staff changes and the size and scope of your operations expand.
For operators who recognise the importance of healthy water.
Our Helpdesk + Plant Room Certification provides you and your staff with all the necessary ongoing support, training, and compliance tools to ensure your pools or spas operate smoothly to meet health regulations. Saving you time and money!
We help:
- Swim Schools and Aquatic Centres
- Recovery Spas and Wellness Centres
- Hydrotherapy and Aquatic Physiotherapy Centres
- Resorts, Holiday Parks and Hotels
- Schools and Universities
- Body Corporates
- Retirement Villages
Plant Room
Optimising your operations, capital equipment requirements and ensuring regulatory compliance!
Benefits include:
PRO
Pool Plant Room Register and Feedback
Complete our Pool Plant Room Questionnaire and receive your pool plant room register and feedback.
Included
Equipment Specification
We provide specification advice for future plant room equipment investments to ensure you remain compliant.
Included
Training
Equipping you with the essential knowledge to protect your customers and staff!
Benefits include:
PRO
Water Testing & Treatment Workshop
Staff training for new and existing members to keep their knowledge up to date and learn essential topics for working with water testing kits and learn essential topics for working with water treatment.
Unlimited
High Risk Water Management Workshop
Staff training for new and existing members to keep their knowledge up to date with practical information to improve health, reduce costs, and remain compliant with updated health regulations.
Unlimited
Compliance
Compliance tools and support designed to assist you with the complexities of regulatory adherence!
Benefits include:
PRO
Water Management App (Web, Apple & Android)
Ensure water testing record-keeping with an easy-to-use app available on your computer or phone (Apple & Android).
1-5 Users
Water Treatment Recommendations
Access standardised chemical dosing procedures and step-by-step chemical dosing recommendations.
Unlimited
Water Quality Compliance Alerts
Notify management of any issues with water tests and alert operators of out-of-range water test results.
Unlimited
Water Quality Compliance Reporting
Receive water testing data for each pool and obtain weekly summaries of water testing reporting compliance.
Weekly
Support
Support to help you manage your pool or spa’s water quality!
Benefits include:
PRO
Technical Support
Access quality support from commercial pool experts and save money by correcting issues with Helpdesk technical support.
Unlimited Pools Per Site
Water Testing Devices & Consumables
Receive discounts from our affiliated suppliers on devices and consumables, ensuring you get the best price through group buying.
Discount 5%
Discounts on Microbiological Testing
Receive discounts from our affiliated suppliers on microbiological testing, providing the best price through group buying.
Discount 5%
Discounts with Certified Equipment Suppliers
Receive discounts from our affiliated suppliers on equipment, making sure you get the best price through group buying.
Discount 5% – 15%
Discounts with Certified Professionals
Receive discounts from our affiliated professionals on equipment and professional services, knowing you get the best price through group buying.
Discount 5% – 15%
Water Quality Testing Procedures
Know the applicable water testing procedures and standardised pool maintenance schedules for your centre.
Included
Add-on Certification Benefits
Get Certified and Elevate Your Status!
Grow your following. As a Helpdesk subscriber, you can achieve Blue, Silver, or Gold Level status by meeting HealthySwim eligibility requirements. This certification enhances your credibility and offers real benefits at no additional cost:
Providing the healthiest water possible.
Our Plant Room Certification provides you with recognition for your investment and a unique competitive advantage over your competition in attracting and retaining customers and staff.
Certification
Our certification demonstrates your commitment to safety and quality. Achieve Silver or Gold status through meeting our rigorous standards.
Benefits include:
Blue
Silver
Gold
Display Decal
Provides additional confidence to your customers and staff that safety is a top priority.
A4 Decal Provided
A4 Decal Provided
A4 Decal Provided
Promotional Material and Products
Gain access to HealthySwim promotional material to effectively promote the safety and health of your pool or centre.
Access To Purchase
Access To Purchase
Access To Purchase
Certified Centre Location Listing
As a Certified Centre, we’ll help you connect with potential clients. We’ll keep your details on file and direct inquiries your way when bathers reach out looking for trusted, certified locations.
Included
Included
Included
Helpdesk Subscriber
You must be a subscriber to the HealthySwim Helpdesk and be up to date while implementing all Helpdesk requirements.
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Approved Water Testing Photometer
You must be using an appropriate approved commercial water testing photometer.
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Microbiological Testing
You must perform ongoing microbiological tests as required by your state’s health regulations. The testing frequency is determined by your site’s risk category.
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Equipment Service History
You must provide details of a service agreement confirming that the required equipment is well maintained in accordance with the manufacturer’s specifications.
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Approved Primary Control
You must use an approved commercial water chemistry analyser and controller with data logging capabilities and online remote monitoring.
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Approved Primary Sanitation Equipment
You must use approved chlorination equipment, correctly sized to manage peak bather loads. If chlorination is performed via electrolysis, two independent and approved methods of chlorination must be in place. For example, a commercial-grade onsite chlorine generator (electrolysis) must be supported by a secondary system such as liquid chlorine dosing as a backup.
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Approved Secondary Disinfection Equipment
You must use an approved commercial secondary disinfection system that is correctly sized to handle peak bather loads. For example, a commercial-grade secondary disinfection system via AOP.
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Stay ahead of your competition. Capitalise on a HealthySwim certification, to not only enhance your operational standards but also to provide tangible benefits that attract and retain both customers and skilled staff. Get Certified today!
One Plan, Three Levels, One Result: SUCCESS!
Benefit from our expertise and partner with us today to elevate your pool and spa operations. With HealthySwim certification, you can benefit from three levels of support and certification — Blue, Silver and Gold — each tailored to enhance your operational excellence.
By becoming a partner of HealthySwim, you’ll gain access to exclusive training, compliance tools and support benefits, plus promotional materials, a dedicated marketing group, and a prominent location listing on our website. These advantages not only improve your operational standards but also attract and retain both customers and skilled staff.
Ready to take the plunge?
Join the HealthySwim family and benefit from our experience.
