PRIVACY POLICY
We respect your privacy
- Healthy Swim Australia Pty Ltd (‘HealthySwim’) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
- We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
- “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
- You may contact us in writing at Unit 23C 42 Bundall Road, Bundall, Queensland, 4217 for further information about this Privacy Policy.
What personal information is collected
- HealthySwim will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
- You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
- We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
- Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
- HealthySwim collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
- By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
How we use your personal information
- HealthySwim may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
- HealthySwim will use personal information only for the purposes that you consent to. This may include to:
(i) provide you with products and services during the usual course of our business activities;
(ii) administer our business activities;
(iii) manage, research and develop our products and services;
(iv) provide you with information about our products and services;
(v) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
(vi) investigate any complaints. - If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
- We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
- If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
Disclosure of your personal information
- HealthySwim may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
- If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.
General Data Protection Regulation (GDPR) for the European Union (EU)
- If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. HealthySwim complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU
- Except as otherwise provided in the GDPR, you have the following rights:
(i) to be informed how your personal information is being used;
(ii) access your personal information (we will provide you with a free copy of it);
(iii) to correct your personal information if it is inaccurate or incomplete;
(iv) to delete your personal information (also known as “the right to be forgotten”);
(v) to restrict processing of your personal information;
(vi) to retain and reuse your personal information for your own purposes;
(vii) to object to your personal information being used; and
(viii) to object against automated decision making and profiling. - Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy.
- We may ask you to verify your identity before acting on any of your requests.
Hosting and International Data Transfers
- Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia.
- We and our other group companies have offices and/or facilities in Australia. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from HealthySwim’s Data Protection Officer.
- The hosting facilities for our website are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from HealthySwim’s Data Protection Officer.
- Our Suppliers and Contractors are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from HealthySwim’s Data Protection Officer.
- You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Security of your personal information
- HealthySwim is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
- Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
- The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Access to your personal information
- You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@heathyswi.com.au.
- We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to support@healthyswim.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
Website
- When you visit our website
When you come to our website (www.healthyswim.com.au), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service. - Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit. - Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that HealthySwim is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
Date: 01 June 2024
WEBSITE TERMS AND CONDITIONS OF USE
01. About the Website
- Welcome to www.healthyswim.com.au (the ‘Website’). The Website provides you with an opportunity to browse and purchase various products and services (includes course material) that have been listed for sale through the Website (the ‘Products ‘). The Website provides this service by way of granting you access to the content on the Website (the ‘Purchase Services ‘).
- The Website is operated by Healthy Swim Australia Pty Ltd ABN 97 642 209 943 (‘HealthySwim’). Access to and use of the Website, or any of its associated Products or Services, is provided by HealthySwim. Please read these terms and conditions (the ‘Terms ‘) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
- HealthySwim reserves the right to review and change any of the Terms by updating this page at its sole discretion. When HealthySwim updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
02. Acceptance of the Terms
You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by HealthySwim in the user interface.
03. Registration to use the Purchase Services
- (a) In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
(i) Email address
(ii) Preferred username
(iii) Mailing address
(iv) Telephone number
(v) Password
(vi) Equipment serial number
(vii) Business address
(viii) Business name
(ix) Employer name - You warrant that any information you give to HealthySwim in the course of completing the registration process will always be accurate, correct and up to date.
- Once you have completed the registration process, you will be a registered member of the Website (‘Member ‘) and agree to be bound by the Terms. As a Member you will be granted immediate access to the Purchase Services.
- You may not use the Purchase Services and may not accept the Terms if:
(a) you are not of legal age to form a binding contract with HealthySwim; or
(b) you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Purchase Services.
04. Your obligations as a Member
- (a) As a Member, you agree to comply with the following: You will use the Purchase Services only for purposes that are permitted by:
(i) the Terms;
(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(iii) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;
(iv) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify HealthySwim of any unauthorised use of your password or email address or any breach of security of which you have become aware;
(v) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of HealthySwim providing the Purchase Services;
(vi) you will not use the Purchase Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
(vii) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by HealthySwim for any illegal or unauthorised use of the Website; and
(viii) you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.
05. Purchase of Products and Returns Policy
- In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product or Service (the ‘Purchase Price’).
- Payment of the Purchase Price may be made through Stripe (the ‘Payment Gateway Provider’). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.
- Following payment of the Purchase Price being confirmed by HealthySwim, you will be issued with a receipt to confirm that the payment has been received and HealthySwim may record your purchase details for future use.
- HealthySwim may, at their sole discretion, provide a refund on the return of the Products within 7 days where the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.
06. Warranty
- HealthySwim’s Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the ‘Warranty ‘).
- You may make a claim under this clause (the ‘Warranty Claim’) for material defects and workmanship in the Products within the Specific Products Warranty Period from the date of purchase (the ‘Warranty Period’).
- In order to make a Warranty Claim during the Warranty Period, you must provide proof of purchase to HealthySwim showing the date of purchase of the Products, provide a description of the Products and the price paid for the Products by sending written notice to HealthySwim at Unit 23C 42 Bundall Road, Bundall, Queensland, 4217 or by email at support@healthyswim.com.au.
- Where the Warranty Claim is accepted then HealthySwim will, at its sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.
- The Warranty shall be the sole and exclusive warranty granted by HealthySwim and shall be the sole and exclusive remedy available to you in addition to other rights and under a law in relation to the Products to which this warranty relates.
- All implied warranties including the warranties of merchantability and fitness for use are limited to the Warranty Period.
- The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction.
07. Delivery
- You acknowledge that the Purchase Services offered by HealthySwim integrate delivery (the ‘Delivery Services’) through the use of third-party delivery companies (the ‘Delivery Service Providers’).
- In providing the Purchase Services, HealthySwim may provide you with a variety of delivery and insurance options offered as part of the Delivery Services by the Delivery Service Providers. HealthySwim does not offer insurance for standard delivery, unless requested in writing by you. You acknowledge and agree that HealthySwim is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.
- In the event that an item is lost or damaged in the course of the Delivery Services, HealthySwim asks that you:
(i) contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and
(ii) contact us by sending an email to support@healthyswim.com.au outlining in what way the Products were damaged in transit so we are able to determine if the Delivery Service Provider should be removed from the Purchase Services.
08. Copyright and Intellectual Property
- The Website, the Purchase Services and all of the related products and services of HealthySwim are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the ‘Content’) are owned or controlled for these purposes, and are reserved by HealthySwim or its contributors.
- HealthySwim retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:
(a) the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of HealthySwim; or
(b) the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or
(c) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process). - You may not, without the prior written permission of HealthySwim and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content (including downloadable) or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
09. Privacy
HealthySwim takes your privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to HealthySwim’s Privacy Policy, which is available on the Website.
10. General Disclaimer
- You acknowledge that HealthySwim does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms.
- HealthySwim will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website.
- Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
- (d) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
(ii) HealthySwim will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise. - Use of the Website, the Purchase Services, and any of the products of HealthySwim (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of HealthySwim, are provided to you on an “as is” and “as available” basis, without warranty or condition of any kind. None of the affiliates, directors, officers, advisors, employees, agents, contributors, third party content providers or licensors of HealthySwim including any third party where the Delivery Services are made available to you) make any express or implied representation or warranty about its Content or any products or service or Purchase Services (including the products or Purchase Services of HealthySwim) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
(iv) the Content or operation in respect to links which are provided for the User’s convenience;
(v) any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
(vi) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
11. Limitation of Liability
- HealthySwim’s total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of HealthySwim is the resupply of information or Purchase Services to you.
- You expressly understand and agree that HealthySwim, its affiliates, employees, agents, advisors, ocontributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
- HealthySwim is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of HealthySwim, by third parties or by any of the Purchase Services offered by HealthySwim.
- You acknowledge that HealthySwim does not provide the Delivery Services to you and you agree that HealthySwim will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.
12. Termination of Contract
- The Terms will continue to apply until terminated by either you or by HealthySwim as set out below.
- If you want to terminate the Terms, you may do so by:
(i) notifying HealthySwim at any time; and
(ii) closing your accounts for all of the Purchase Services which you use, where HealthySwim has made this option available to you. - Your notice should be sent, in writing, to HealthySwim via the ‘Contact Us’ link on our homepage.
- HealthySwim may at any time, terminate the Terms with you if:
(i) you have breached any provision of the Terms or intend to breach any provision;
(ii) Non-payment of product or service or Purchase Service.
(iii) HealthySwim is required to do so by law;
(iv) the partner with whom HealthySwim offered the Purchase Services to you has terminated its relationship with HealthySwim or ceased to offer the Purchase Services to you;
(v) HealthySwim is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
(vi) the provision of the Purchase Services to you by HealthySwim is, in the opinion of HealthySwim, no longer commercially viable. - Subject to local applicable laws, HealthySwim reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts HealthySwim’s name or reputation or violates the rights of those of another party.
- When the Terms come to an end, all of the legal rights, obligations and liabilities that you and HealthySwim have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
13. Indemnity
- You agree to indemnify HealthySwim, its affiliates, employees, agents, advisors, contributors, third party content providers and licensors from and against:
(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
(ii) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
(iii) any breach of the Terms.
14. Dispute Resolution
- Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought). - Notice:
A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute. - Resolution:
On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties ‘) must:
(i) Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(ii) If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;
(iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
(iv) The mediation will be held in Brisbane, Australia. - Confidential:
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence. - Termination of Mediation:
If 2 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
15. Venue and Jurisdiction
The Purchase Services offered by HealthySwim is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.
16. Governing Law
The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
17. Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
18. Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.
Date: 01 June 2024
HELPDESK SERVICE AGREEMENT TERMS AND CONDITIONS
1. Parties and acceptance
1.1 Parties
This Service Agreement (“Agreement”) is between Healthy Swim Australia Pty Ltd ABN 97 642 209 943 (“HealthySwim”, “we”, “us”) and the customer entity accepting this Agreement (“Customer”, “you”).1.2 Acceptance and authority
The Customer accepts this Agreement by (a) signing it, or (b) activating, using, or paying for the Services.
The Customer warrants that the person accepting this Agreement has authority to bind the Customer.2. Definitions and interpretation
2.1 Definitions
In this Agreement:
(a) “Business Day” means Monday to Friday, excluding NSW public holidays.
(b) “Business Hours” means 8:00am to 4:00pm NSW time on a Business Day.
(c) “Response Target” means HealthySwim’s target to respond by returning contact or providing a substantive update within one (1) Business Day of receiving a Support Request, measured only during Business Hours.
(d) “Commencement Date” has the meaning in clause 3.1.
(e) “Customer Materials” means information, documents, images, site details, contact information and other inputs provided by the Customer or its Site operators.
(f) “HealthySwim Certification” means a certification issued by HealthySwim under its internal assessment criteria and processes.
(g) “HealthySwim Materials” means HealthySwim’s systems, templates, checklists, processes, methods, training materials, report formats, calculations, dashboards, alerts logic and derived analytics.
(h) “Platform” means HealthySwim’s water testing and reporting software and any associated tools or third-party software provided or facilitated by HealthySwim.
(i) “Pool” means each separate body of water at a Site.
(j) “Services” means the HealthySwim Helpdesk services and related inclusions described in this Agreement and listed in any invoice issued or Schedule provided by HealthySwim.
(k) “Service Hours” means Business Hours.
(l) “Site” means one physical facility address operated by the Customer and listed in any invoice issued or Schedule provided by HealthySwim.
(m) “Site Setup Forms” means the onboarding information requested by HealthySwim, including questionnaires, plant room details, equipment lists, photos, plant room access details, nominated contacts, operating hours and any other information reasonably required to configure the Services for a Site.
(n) “Subscription Fee” has the meaning in clause 6.1.
(o) “Subscription Term” means twelve (12) months from the Commencement Date.
(p) “Support Request” means any helpdesk request lodged by email, phone, website ticket or other channel nominated by HealthySwim.
(q) “User” means one named login credential for the Platform (where included).
(r) “Website Terms” means HealthySwim’s website terms and conditions as amended from time to time.
(s) “Nominated Channels” means the support channels listed on our website and listed in Schedule provided by HealthySwim (e.g., nominated email address, nominated phone number and/or nominated support website ticket).
(t) “Renewal Date” means each anniversary of the Commencement Date.
(u) “Renewal Term” means each successive twelve (12) month term starting on a Renewal Date.3. Commencement, term, and auto-renewal
3.1 Commencement
This Agreement commences on the commencement date indicated on the invoice issued for the Services (“Commencement Date”).3.2 Minimum term
The Services are supplied for a minimum Subscription Term of twelve (12) months from the Commencement Date.
This Agreement continues until the end of the Subscription Term unless terminated earlier in accordance with clause 16.3.3 Auto-renewal
At the end of the Subscription Term, this Agreement will automatically renew for a Renewal Term unless either party gives written notice of non-renewal at least thirty (30) days before the Renewal Date.
If the Customer gives a cancellation notice less than thirty (30) days before the Renewal Date, the Services will renew for the next Renewal Term and the Customer remains liable for the Renewal Term fees.
Renewal fees will be invoiced in advance for the Renewal Term at HealthySwim’s then-current subscription pricing, unless otherwise agreed in writing.4. Scope of Services
4.1 Included Services
HealthySwim will provide the Services for each Site listed in invoice issued or Schedule provided.
The included Services and entitlements are described in invoice issued or Schedule provided.4.2 Water-quality scope only
The Services are limited to water testing support, water treatment support and related training for water quality as described in this Agreement or Schedule provided.
The Services do not include broader facility safety management.
Without limitation, the Services exclude advice or responsibility for pool surrounds, slips/trips/falls, signage, supervision, drowning prevention, electrical safety, mechanical guarding, structural safety, access/egress, chemical storage compliance, and any other non-water-quality safety matters.
HealthySwim may, by separate written agreement and for additional fees, agree to provide advice in relation to some of these excluded matters; however, unless expressly agreed in writing, such services are outside the scope of this Agreement.
If HealthySwim comments on any matter outside water quality, the comment is general in nature and not professional safety advice or certification.4.3 Service delivery updates
HealthySwim may reasonably update the method of service delivery provided the overall scope remains substantially consistent with this Agreement or Schedule provided.5. Site Setup Forms and onboarding
5.1 Timing and responsibility
The Customer must endeavor to provide completed Site Setup Forms for each Site within ten (10) Business Days of HealthySwim’s request (or another timeframe stated by HealthySwim in writing).
The Customer is responsible for ensuring each Site and/or the Customer’s head office provides the Site Setup Forms accurately and on time and acknowledges that this forms part of the Customer responsibilities described in clause 10.5.2 No responsibility for delays / not conditional
HealthySwim is not responsible for delays caused by incomplete, inaccurate or late Site Setup Forms.
The Subscription Term, Commencement Date and invoicing are not conditional upon receipt of the Site Setup Forms or completion of onboarding and are not delayed or extended because Site Setup Forms are late or incomplete.5.3 Limits where forms are missing
Until Site Setup Forms are received in full, HealthySwim is not required to configure Site-specific platform access, treatment profiles, reporting, alerts, registers or certification activities that depend on the missing information.
Where this applies, HealthySwim may provide general guidance only until required information is received.
The Customer remains liable for all Subscription Fees regardless of delays caused by failure to provide Site Setup Forms on time.6. Subscription fees, per-site pricing, and payment
6.1 Pricing
The Subscription Fee for each Site and Subscription Term is the annual fee per Site specified in HealthySwim’s invoice (or other written pricing agreement) issued for the Services.
Each Site subscription may cover multiple Pools located at the same Site address.
Any Subscription Fee agreed or invoiced for a prior Subscription Term does not set or fix the Subscription Fee for any Renewal Term.6.2 Invoicing and GST
The Subscription Fee is invoiced annually in advance for each Site listed in invoice or Schedule provided.
All fees are exclusive of GST unless expressly stated otherwise.6.3 Payment and suspension
The Customer must pay invoices by the due date shown on the invoice.
If the Customer fails to pay an invoice by the due date, HealthySwim may suspend Services for the relevant Site(s) until payment is received.
Suspension does not extend the Subscription Term.
HealthySwim may resume Services after payment is received within a reasonable timeframe.7. Additional Sites, Users, and changes
7.1 Coverage limits
This Agreement applies only to the Site(s) listed in invoice or Schedule provided.
Additional Sites require written confirmation (including the Site address) and will incur an additional Subscription Fee per Site.7.2 Users
Platform Users are limited to 5 Users per Site unless otherwise indicated in writing.
Additional Users may be available for additional fees.
Each User will require a unique email address to access Platform.7.3 Change notification
The Customer must notify HealthySwim promptly of material changes that can affect water treatment and reporting, including changes to key Site staff responsible for testing, dosing or plant operations, operating hours, bather load patterns, controllers, dosing equipment, sanitation systems, filtration, probes/sensors, chemical products and connectivity.
For the purposes of this clause, “promptly” means within five (5) Business Days of the change or the Customer becoming aware of the change.
This obligation applies whether changes are made by the Site, head office, contractors, or third parties.8. Change of ownership and non-transferability
8.1 Non-transferable service
The Services and this Agreement are not transferable or assignable by the Customer in relation to any Site.8.2 Site cancellation on ownership/control change
If a Site is sold, transferred, changes operator or is otherwise managed by a different legal entity (a “Change of Ownership/Control”), the Services for that Site will be treated as cancelled with effect from the date of the Change of Ownership/Control.
No refund is payable for any prepaid fees for a Site cancelled under this clause, to the maximum extent permitted by law.
Subject to HealthySwim’s prior written consent, the Customer may nominate another Site operated by the Customer to receive the balance of the Services for the remainder of the then-current Subscription Term. Any replacement Site will be subject to this Agreement. No refund is payable for any prepaid fees for a Site cancelled under this clause.8.3 New operator
Any new operator or incoming entity must enter into a new agreement with HealthySwim if they want to receive services.9. Helpdesk service hours, nominated channels, and response target
9.1 Service hours
Helpdesk Services are provided during Service Hours only.
Support Requests received outside Service Hours will be treated as received at the start of the next Business Day.9.2 Nominated channels only
Support Requests must be lodged only via the Nominated Channels.
Support Requests submitted via any channel not listed as a Nominated Channel will not be monitored and may not receive a response.
HealthySwim may update the Nominated Channels by updating its website or providing notice to the Customer.9.3 Response target (target only)
HealthySwim aims to meet the Response Target for Support Requests.
The Response Target is a target only and is not a guarantee.9.4 No emergency response
HealthySwim does not provide emergency response services unless expressly agreed in writing.10. Customer responsibilities and cooperation
10.1 Information and contacts
The Customer must provide accurate, complete and timely information reasonably required to deliver the Services.
The Customer must nominate appropriate authorised contacts for Helpdesk communication.
The Customer must ensure the nominated contacts are reasonably available to respond to HealthySwim’s requests for information.10.2 Following guidance
The Customer must use reasonable endeavours to follow HealthySwim’s guidance relating to testing, reporting and treatment, taking into account site conditions and manufacturer directions.10.3 Chemicals and dosing (Customer responsibility)
The Customer is solely responsible for chemical handling, storage, dosing actions and implementation of any treatment steps at the Site(s), including compliance with applicable laws, codes and safety requirements.
HealthySwim provides guidance and recommendations only, based on information available and does not take control of Site operations or chemical dosing decisions.
The Customer must ensure all chemical actions are performed by trained and competent personnel and in accordance with manufacturer instructions and safety data sheets.10.4 Compliance responsibility
The Customer is responsible for operational decisions, staff performance, and meeting regulatory obligations.
The Customer is solely responsible for maintaining any water testing and record-keeping required by law, including but not limited to where results must be manually recorded from a controller screen, printout or other software. Use of the Platform does not remove or replace any statutory requirement to keep separate manual or controller-based records where required by the applicable health department or other regulatory authority.
HealthySwim is not responsible for outcomes impacted by inaccurate information, missing information or changes not disclosed in accordance with this Agreement.11. Training attendance and reducing avoidable support demand
11.1 Training responsibility
The Customer must ensure staff and/or contractors responsible for testing, dosing, treatment and recording are appropriately trained and competent.
Where training is included, it is the Customer’s responsibility (including head office) to register and ensure attendance of relevant Site operators.11.2 Managing avoidable support load
If operators do not attend training and this increases support demand, HealthySwim may (a) require training as a prerequisite to further troubleshooting, (b) restrict support to nominated trained contacts, and/or (c) propose additional services or fees for excess support beyond typical operational guidance.
This does not reduce the core included Services in this Agreement.12. Certification and compliance position
12.1 Internal certification only
HealthySwim Certification is an internal certification provided by HealthySwim based on HealthySwim’s criteria and the information available to HealthySwim at the time of assessment.
HealthySwim Certification does not constitute legal, regulatory or government certification, approval, licence or authorisation.12.2 No compliance guarantee
The Customer remains solely responsible for complying with all applicable health regulations, laws and standards, including any requirements to maintain water testing and operational records
HealthySwim does not warrant or guarantee that use of the Services or HealthySwim Certification will ensure compliance with legislative requirements.
To the maximum extent permitted by law, HealthySwim is not liable for non-compliance, enforcement action, penalty or closure arising from (a) site operations, (b) failure to test or record, (c) failure to act on results, (d) failure to act on events, (e) failure to maintain water quality parameters (f) equipment failure, (g) inaccurate or incomplete information provided to HealthySwim, or (h) changes not disclosed under clause 7.13. Platform availability, outages, and continuity obligations
13.1 Downtime and third-party failures
The Platform may be unavailable from time to time due to maintenance, outages or failures within or outside HealthySwim’s control.
HealthySwim is not responsible for Platform downtime, interruptions or failures caused by third parties, utilities, internet providers, mobile networks, device issues, email provider issues, routing or external integrations.13.2 Customer continuity obligations
During Platform downtime, the Customer remains responsible for continuing testing and record-keeping using alternative methods appropriate to their regulatory requirements.
To the maximum extent permitted by law, HealthySwim is not liable for any loss arising from Platform downtime or data unavailability.14. Data, confidentiality, and intellectual property
14.1 Data and platform ownership
As between the parties, the Customer owns its site operational data inputs submitted into the Platform (e.g., test results entered by the Customer), subject to privacy and applicable law.
HealthySwim owns the Platform and all HealthySwim Materials, including all intellectual property rights and copyright in those materials (whether created before, during, or after the Subscription Term).
The Customer grants HealthySwim a perpetual, royalty-free licence to use, store, process and analyse Customer Materials and submitted data for the purposes of (a) delivering the Services and support, (b) quality assurance and benchmarking, (c) improving HealthySwim’s services, (d) responding to enquiries and assisting the Customer to comply with applicable health regulations, laws and standards and (e) liaising with the Customer’s nominated equipment manufacturers or suppliers in connection with equipment commissioning, servicing, upgrades or modifications.
HealthySwim may de-identify data where reasonably practicable when using it for benchmarking or service improvement.
The Customer warrants it has authority to provide HealthySwim with access to systems/data required to deliver the Services (where applicable).14.2 Confidentiality
Each party must keep the other party’s Confidential Information confidential and use it only for purposes of performing obligations under this Agreement.
“Confidential Information” includes pricing, processes, training, documentation, reports, templates and non-public operational information.14.3 Licence to use HealthySwim Materials (copyright)
HealthySwim grants the Customer a limited, non-exclusive, non-transferable, revocable licence to use the HealthySwim Materials only for the Customer’s internal operations at the Site(s) during the Subscription Term and only while the Customer is current with payment obligations.
The Customer must not copy, reproduce, distribute, publish, sell, sublicense, share or make available any HealthySwim Materials to any third party without HealthySwim’s prior written consent.
The Customer must not modify, adapt, translate, create derivative works from, reverse engineer or remove copyright notices from the HealthySwim Materials, except to the extent expressly permitted by law.
The Customer must ensure access to HealthySwim Materials is restricted to its staff/contractors who have a genuine need to use them for the Site(s) and who are bound by confidentiality obligations no less strict than those in this Agreement.
If the Services are cancelled, not renewed, suspended for non-payment or this Agreement ends for any reason, the licence in this clause immediately ends and the Customer must promptly cease using the HealthySwim Materials.
Following the end of the licence, the Customer must, within a reasonable timeframe, delete or destroy copies of HealthySwim Materials in its possession or control (including electronic copies), except to the extent the Customer is required by law to retain a copy.14.4 Data retention and deletion
For clarity, the end of the licence to use HealthySwim Materials is separate from data retention and deletion obligations under this Agreement.
If the Customer gives notice to cancel the Services or this Agreement ends for any reason, HealthySwim may retain the Customer’s Platform data and ticket history for six (6) months from the date HealthySwim receives the Customer’s written cancellation notice (the “Retention Period”).
During the Retention Period, HealthySwim may provide the Customer with reasonable access to export data where technically feasible, subject to any applicable fees and legal requirements.
At the end of the Retention Period, HealthySwim will delete or de-identify the Customer’s Platform data stored in the Platform as part of standard deletion processes.
The Customer acknowledges that deletion may not remove residual copies from backups immediately, but such backups will be overwritten in accordance with HealthySwim’s normal backup lifecycle.
The Customer is solely responsible for requesting from HealthySwim the exporting of any water testing data it is legally required to retain and for keeping such records for the timeframes required by the applicable health department or other regulatory authority.
To the maximum extent permitted by law, HealthySwim is not liable for any loss of data arising from deletion in accordance with this clause.14.5 Infringement acknowledgement
The Customer acknowledges that unauthorised use of HealthySwim Materials after cancellation or non-renewal may constitute infringement of HealthySwim’s intellectual property rights.15. Fair use and service management
15.1 Reasonable use
The Services are intended for reasonable operational support for the Site(s) during the Subscription Term.15.2 Managing excessive use
If usage is excessive or materially outside typical operational support (as reasonably determined by HealthySwim), HealthySwim may (a) prioritise requests, (b) batch or manage requests through nominated contacts, and/or (c) propose an additional services arrangement.
This does not remove the included Services in the Agreement.16. Cancellation and termination
16.1 Customer cancellation
The Customer may cancel the Services at any time by written notice.
If the Customer cancels, the Customer remains liable for all fees payable for the Subscription Term and any amounts already invoiced.
All Subscription Fees are non-refundable, including where the Customer cancels early or does not use the Services.
Where the Customer has prepaid fees, access to the Services continues until the end of the prepaid period unless HealthySwim terminates under this clause.16.2 Termination by HealthySwim
HealthySwim may terminate this Agreement immediately by notice if the Customer (a) materially breaches this Agreement and fails to remedy within a reasonable time after notice, (b) fails to pay invoices after notice or (c) engages in unlawful, abusive, or threatening conduct towards HealthySwim staff.
If HealthySwim terminates under this clause, no refund is payable for prepaid fees to the maximum extent permitted by law.
Termination does not affect accrued rights or obligations.17. Liability
17.1 Non-excludable rights
Nothing in this Agreement excludes any rights or remedies that cannot be excluded under the Australian Consumer Law.17.2 Liability cap and exclusions
To the maximum extent permitted by law, HealthySwim’s total aggregate liability arising out of or in connection with this Agreement is limited to the Subscription Fees paid in advance by the Customer for the affected Site(s) for the subscription period in which the event giving rise to the claim occurs, pro-rated by the portion of that subscription period affected by the event.
To the maximum extent permitted by law, HealthySwim is not liable for indirect, consequential, or economic loss, including loss of profit, revenue, data, or goodwill.18. Relationship to other documents and precedence
18.1 Incorporated documents
This Agreement is to be read together with any SLA issued by HealthySwim (if applicable), HealthySwim’s Website Terms and Conditions of Use, Sales and Marketing Policy for Third-Party Use, Affiliate Disclosure and Privacy Policy.18.2 Order of precedence
If there is any inconsistency, the order of precedence is (a) this Agreement, then (b) the SLA (if any), then (c) the Website Terms.
The Website Terms and Conditions of Use apply to use of the website and any online purchase process.19. Dispute resolution
19.1 Negotiation
If a dispute arises, either party must give written notice describing the dispute and the desired outcome.
The parties must use good faith efforts to resolve the dispute by negotiation within fourteen (14) days of the notice.19.2 Mediation
If the dispute is not resolved within fourteen (14) days, either party may refer the dispute to mediation in Brisbane, Queensland, unless the parties agree otherwise.
Each party must pay its own costs of negotiation and mediation and the mediator’s fees are shared equally.20. Notices
20.1 Method and deemed receipt
Notices under this Agreement must be in writing and sent to the email or address operations@healthyswim.com.au.
A notice sent by email is taken to be received on the next Business Day after sending, unless the sender receives an error message.21. Governing law
21.1 Jurisdiction
This Agreement is governed by the laws of Queensland, Australia.
The parties submit to the exclusive jurisdiction of the courts of Queensland.22. Subcontractors
22.1 Use of subcontractors
HealthySwim may use subcontractors or service providers to deliver any part of the Services.
HealthySwim remains responsible for the Services it provides under this Agreement, subject to the limitations in this Agreement.23. Force majeure
23.1 Events beyond control
Neither party is liable for any delay or failure to perform its obligations (other than payment obligations) to the extent caused by events beyond its reasonable control, including outages, internet failures, utility failures, natural disasters, government actions or third-party platform failures.
If a force majeure event occurs, the affected party must take reasonable steps to mitigate its effects.24. Assignment
24.1 Customer restriction / HealthySwim flexibility
The Customer must not assign, novate or transfer this Agreement without HealthySwim’s prior written consent.
HealthySwim may assign or transfer this Agreement as part of a restructure, sale or transfer of its business.25. Entire agreement
25.1 Supersedes prior discussions
This Agreement (including schedules and documents incorporated by reference) is the entire agreement between the parties about the Services and supersedes prior discussions or representations.26. Variation
26.1 Written variations only
Any variation to this Agreement must be in writing and signed (including electronically) by both parties, except where this Agreement expressly allows HealthySwim to update a schedule with notice.27. Severability
27.1 Severing invalid terms
If any provision of this Agreement is held to be invalid or unenforceable, that provision is severed and the remainder continues in full force.28. Survival
28.1 Continuing obligations
Without limiting anything else in this Agreement, the parties agree that the following provisions survive termination or expiry of this Agreement: clause 10.4 (Compliance responsibility), clause 12.2 (No compliance guarantee), all of clause 14 (Data, confidentiality, and intellectual property), clause 16.1 (Customer cancellation), clause 17.2 (Liability cap and exclusions), all of clause 19 (Dispute resolution), all of clause 20 (Notices), and all of clause 21 (Governing law), together with any other clauses which by their nature are intended to survive termination or expiry (including those relating to fees/no refunds, limitation of liability, and data retention/deletion).Date: 01 July 2025
SALES AND MARKETING POLICY FOR THIRD-PARTY USE
01. Purpose
This policy sets out the guidelines for third parties using HealthySwim’s sales and marketing materials to ensure brand consistency, legal compliance, and alignment with our business objectives.
02. Scope
This policy applies to all external partners, distributors, affiliates, and any third-party organisations that use or promote HealthySwim’s marketing materials.
03. Brand Guidelines
All third parties must adhere to HealthySwim’s brand identity, including:
- Logos & Branding: The official HealthySwim logo, colours, and fonts must be used as per the brand guidelines provided.
- Messaging & Tone: All marketing material should reflect HealthySwim’s values, mission and reputation within the aquatic industry.
- Imagery & Design: Only approved images and graphics may be used to represent HealthySwim. Any modifications require written approval.
04. Approved Marketing Materials
Third parties may only use the following materials provided by HealthySwim:
- Official brochures, flyers, and posters
- Digital advertisements and social media assets
- Website content (as specified)
- Service and product descriptions and specifications
- Videos and promotional materials
05. Content Modification & Customisation
- Third parties may not edit or modify any content without prior written approval from HealthySwim.
- Custom co-branded materials must be submitted for review before use.
06. Legal & Compliance
- Any marketing claims about HealthySwim services must be factual and in line with regulatory standards.
- Misrepresentation of HealthySwim’s services, or partnerships is strictly prohibited.
- Third parties must comply with local advertising and consumer protection laws.
07. Distribution Channels
Third parties may distribute HealthySwim’s marketing materials through approved channels, including:
- Official websites
- Social media platforms (with approved messaging)
- Print and digital publications
- In-store promotions and events
08. Prohibited Channels & Practices
HealthySwim strictly prohibits the use of its brand, marketing materials, and products on the following channels:
- Adult content websites (pornographic sites)
- Gambling or betting platforms
- Illegal or unethical marketplaces
- Websites promoting hate speech or violence
- Any platform that misaligns with HealthySwim’s brand values
Additionally, third parties may not:
- Offer HealthySwim services and memberships for sale at a discounted rate or a price lower than HealthySwim’s official pricing.
- List HealthySwim services or products on retail websites (e.g., Amazon, eBay, or similar platforms) without prior written approval.
- Use unauthorised discount codes, promotions, or bundling strategies that lower the perceived value of HealthySwim services and products.
09. Social Media & Online Conduct
- Third parties must ensure that any social media engagement (comments, replies, or posts) aligns with HealthySwim’s professional and brand tone.
- Negative or misleading statements about competitors or industries related to HealthySwim’s operations are prohibited.
10. Use of Testimonials & Endorsements
If third parties wish to use customer testimonials or endorsements in marketing, they must have explicit permission from the customer and ensure the statements align with HealthySwim’s brand messaging.
11. Performance Monitoring & Reporting
- HealthySwim reserves the right to request performance reports from third parties to ensure alignment with brand strategy.
- Partners must share insights on engagement levels, conversions, or other relevant metrics if requested.
12. Event Sponsorship & Trade Shows
Third parties must seek approval before using HealthySwim branding at trade shows, sponsorship events, or industry conferences.
13. Confidentiality & Intellectual Property Ownership
- Third parties must keep proprietary information, pricing structures, and strategic marketing plans confidential and not disclose them to competitors or unauthorised parties.
- All HealthySwim marketing materials remain the intellectual property of HealthySwim and must be returned or destroyed upon request.
14. Indemnification Clause
The third party agrees to indemnify and hold harmless HealthySwim from any legal claims or liabilities arising due to non-compliant or misleading marketing activities performed by the third party.
15. Approval & Review Process
- All third-party marketing materials must be reviewed and approved by HealthySwim’s marketing team before use.
- Materials will be periodically reviewed to ensure compliance.
16. Enforcement & Consequences
- Failure to comply with this policy may result in termination of marketing agreements and potential legal action.
- HealthySwim reserves the right to revoke marketing permissions at any time.
For approvals or questions, contact HealthySwim Marketing Team on 1300 68 79 30 | marketing@healthyswim.com
AFFILIATE DISCLOSURE
Healthy Swim Australia Pty Ltd (“HealthySwim”) may receive compensation for recommendations made in reference to the products or services on www.healthyswim.com.au. Where required, we adhere to ACCC guidelines.
This compensation may be in the form of money, services, products, discounts, or special access and could exist without any action from a website visitor. Should you purchase a product or service from a recommended supplier on www.healthyswim.com.au, it is understood that some form of compensation may be made to HealthySwim by the suppliers of that product or service.
This Affiliate Disclosure has been provided for your protection and to fully disclose any relationship between HealthySwim and the suppliers of any products or services referenced on the HealthySwim website.
Date: 01 June 2024
DISCLAIMER
All care is taken in the preparation of the information and published materials on this site. Healthy Swim Australia Pty Ltd (‘HealthySwim’) does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose. To the extent permissible by law, HealthySwim will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason.
This site may contain hypertext links, frames or other references to other parties and their websites. HealthySwim cannot control the contents of those other sites, and make no warranty about the accuracy, timeliness or subject matter of the material located on those sites.
HealthySwim do not necessarily approve of, endorse, or sponsor any content or material on such sites. HealthySwim make no warranties or representations that material on other websites to which this website is linked does not infringe the intellectual property rights of any person anywhere in the world.HealthySwim are not, and must not be taken to be, authorising infringement of any intellectual property rights contained in material or other sites by linking or allowing links to, this website to such material on other sites.
If you have any concerns regarding the content of the Website, please contact HealthySwim.
Date: 01 June 2024
